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Terms Conditions for Your ff888 Account

These terms set out what you agree to when you open and use your ff888 account. Access and eligibility depend on your local law and the regions where our service is available — read through before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket wallet rules includedTerms subject to change with notice

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TERMS SUPPORT CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about your account, our support team handles terms-related queries directly. Reach out through the channels below and include your account ID so we can pull up your record quickly.

ACCOUNT SECURITY PRACTICES

How We Protect Your Account Under These Terms

Security and fair account handling are built into how we operate. Here is what that looks like in practice for your ff888 account.

Data Handling

Your account data — name, mobile number, and transaction history — is stored securely and used only for account management, payment processing via bKash, Nagad, or Rocket, and regulatory compliance where required.

Session Security

Each login session is tied to your registered device and mobile number. If we detect access from an unrecognised device, your account may be flagged for verification before activity resumes.

Balance Retention

Your wallet balance stays on your account until you request a withdrawal or your account is closed. Balances are not forfeited without written notice and a resolution path offered to you first.

Requesting Changes

To update your registered mobile number or linked wallet method, submit a request through live chat or email with your account ID. Changes take effect after identity verification is confirmed.

What These Terms Cover and How They Apply

ff888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account with ff888, you agree to these terms in full. They cover how your account works, how your wallet balance is managed, and what actions may result in account review or suspension. Deposits made via bKash, Nagad, or Rocket are processed according to

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the wallet rules in Section 4 of this agreement — each transaction is logged against your account ID and is non-transferable to another user. Access to ff888 depends on whether the service is permitted under your local law. We do not make legal determinations on your
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behalf. If you are in a region where online account services of this type are restricted, you are responsible for knowing that before registering. We reserve the right to restrict, suspend, or close accounts where access conflicts with applicable regulations in your jurisdiction. Account changes —
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including wallet method updates, contact details, and password resets — require identity verification at the point of request. This protects your balance and prevents unauthorised account access. Any disputes about account balances or transaction records should be raised with our support team within 30 days of
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the transaction date.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

Here are the questions we hear most often about how these terms work in practice.

These terms apply to anyone who opens an account with ff888. Access depends on your local law and whether the service is available in your region — eligibility is your responsibility to confirm before registering.

Yes. We may update these terms and will notify you via your registered contact before changes take effect. Continuing to use your account after the notice period means you accept the updated terms.

Depending on the breach, we may restrict, suspend, or permanently close your account. We will contact you at your registered mobile number or email to explain the action taken and any available next steps.

Deposits and withdrawals via bKash, Nagad, and Rocket are bound by the wallet transaction rules in these terms. Each transaction is logged against your account and cannot be reversed once confirmed through your wallet PIN.

Contact our support team via live chat or email with your account ID. We will provide a summary of the data held on your account in line with our data handling practices described in these terms.

Raise a dispute within 30 days of the transaction date by contacting support with your account ID and the transaction details. We review the record and respond in writing with our findings.

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